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price match guarantee.

simple.  if you find the exact same item (product and color) in stock on another website for a lower total price, we'll beat that price by 10%**!  

the price match guarantee is for the entire order cost, including shipping, if our competitor's site charges shipping.  example:  www.xyzbags.com has a handbag for $100 and charges $10 shipping.  our site has the same handbag for $105.  the total cost from the competitor would be $110 and from us, it would be $105.  in this case the price match would not qualify as we are the lower total price.  alternatively, if www.xyzbags.com offered free shipping, their total cost would be $100.  therefore the price match would qualify and your price would  be would be 10% less than $100 = $90.  **auction sites are void of this policy.

how to get the price difference:

• during our checkout process, you will encounter an "optional instructions" link on the last page of checkout before you submit your order.  you will find it on the left hand side under your items to be purchased.  click on this link and enter the following information:  competitor's website and price.
• initially, you will pay full price on our site for your purchase.  upon receipt of your order, we will verify the lower price per your information and credit your account the amount that is 10% lower than the competitor's price.  refunds usually occur within the same day of your order being placed.  it's that easy!
• you may also place your order over the phone between the following hours:   M - F, 10am - 6pm CST and Saturday 10am - 5pm CST

if you have questions or want to verify a price match before placing your order, e-mail us at platinum@materialgirlinc.com.

thank you for your patronage and happy shopping!

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